1. Introduction

Social Mint Media is a UK-based creative marketing agency offering services including social media management, branding, content creation, strategy, paid campaign support, and broader digital marketing guidance.

These Terms & Conditions apply to your use of this website and any contact initiated through it. Additional written agreements may apply to active client engagements and will take precedence where specifically stated.

2. Acceptance of Terms

By accessing or using this website, you confirm that you have read and accepted these Terms & Conditions. If you do not agree, please discontinue use of the site.

We may update these terms from time to time to reflect legal, technical, or operational changes. Continued website use after updates are published indicates acceptance of the revised terms.

3. Website Use

You may browse this site for lawful business and informational purposes. You agree not to misuse the site, interfere with its operation, or attempt unauthorised access to systems, data, or accounts.

• Do not upload or transmit malicious code, spam, or unlawful material.
• Do not copy, scrape, or republish substantial website content without permission.
• Do not present this site or its materials in a misleading, defamatory, or fraudulent context.

4. Intellectual Property

Unless otherwise stated, all website content, including copy, design treatment, visual assets, strategy frameworks, trademarks, and brand elements, is owned by or licensed to Social Mint Media.

You may not reproduce, modify, distribute, sell, or publicly display our content without prior written consent. Limited personal or internal business viewing is permitted where no ownership or authorship rights are implied.

5. Enquiries and Proposals

Any enquiry submitted through this website is an invitation to discuss services and does not create a binding client relationship. We may decline opportunities that are outside scope, timing, sector fit, or resource availability.

Proposal documents, strategic outlines, and estimates are indicative unless explicitly confirmed in a signed agreement. Timelines and recommendations may change following discovery, access review, and project definition.

6. Project Scope and Deliverables

Final project scope, outputs, approval stages, and delivery terms are set out in the relevant statement of work, proposal acceptance, or service agreement.

• Deliverables are based on agreed objectives, channels, and timelines.
• Change requests may require revised timelines, fees, or resource allocation.
• Unless otherwise agreed, working files and source assets may remain excluded from standard delivery.

7. Client Responsibilities

Clients are responsible for providing accurate information, timely feedback, approvals, platform access, and any required rights or permissions for supplied materials.

Delays in communication, incomplete access, or late approvals may affect output quality and agreed delivery windows. We are not liable for delays caused by missing client dependencies.

8. Fees and Payment (General Terms)

Fee structures are set out in individual proposals or contracts and may include project fees, retainers, staged billing, or campaign management charges. Unless otherwise specified, invoices are payable within the stated payment window.

• Late payment may result in paused services until balances are cleared.
• Third-party media spend, software, production, or platform costs are typically billed separately unless included in writing.
• All amounts are subject to applicable taxes where required by law.

9. Confidentiality

Each party should treat non-public commercial, strategic, and operational information shared during discussions or engagement as confidential, except where disclosure is required by law or already publicly available.

Confidential information must be used only for the purpose of evaluating or delivering services and should not be disclosed to unauthorised third parties.

10. Third-Party Platforms and Tools

Our work may involve third-party platforms (for example social networks, advertising platforms, analytics tools, and scheduling systems). Their functionality, terms, algorithm changes, and outages are outside our control.

We are not responsible for losses caused solely by third-party platform restrictions, account suspensions, policy decisions, or technical failures where we have acted with reasonable professional care.

11. Limitation of Liability

To the maximum extent permitted by law, Social Mint Media excludes liability for indirect, consequential, or special loss, including loss of profit, opportunity, goodwill, data, or anticipated savings.

Our aggregate liability relating to website use, enquiries, or service discussions will be limited to direct losses reasonably foreseeable at the time of engagement and subject to any cap stated in the governing client agreement.

12. Termination

Either party may terminate ongoing services in accordance with the notice, breach, and cure provisions set out in the relevant contract. On termination, fees for completed work and committed third-party costs remain payable.

Rights and obligations intended to survive termination, including intellectual property protections, payment obligations, confidentiality, and liability limitations, will continue in effect.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any dispute arising in connection with these terms will be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory law provides otherwise.